We'd Love to Hear From You!
At Vermont Valley and Bayberry Hill, we value our customers and want to make the ordering process as easy as possible. That’s why we’re dedicated to giving you quality service from real humans.
FAQ
Where do you deliver?
We deliver spring water and install our water coolers across Central Massachusetts and Southern New Hampshire.
Give us a call to see if we cover your town or city.
How can I set up a delivery?
To set up a delivery with us, please give us a call at:
978-597-3204.
We currently offer monthly and bi-weekly automatic deliveries of spring water and cooler rentals.
For more information about our services and the type of water coolers we offer, check out our water services & delivery page.
Why do I have to call to set up my first delivery?
We’re a small team and we’ve found over the years that calling is the easiest way to set up that first delivery.
Rather than rely on forms where there’s a possibility for miscommunication, our first phone call with you allows us to create a delivery experience that works for you, on your schedule.
It also allows you to get to know us personally, so you’ll have an idea of who’s delivering your water.
How can I Pay My Bill?
You will receive invoices via email. Feel free to pay by check, or online via your invoice link. Online payments will incur a 3% fee.
Please call or email if you need an updated mailing address!
978-597-3204
vtvalleywater@gmail.com
Why do you use plastic jugs to deliver water?
We know plastic is the worst, but it’s one of the few materials that are cost effective and durable enough to withstand the demands placed on the bottles during delivery.
After one of our bottles has reached its useful life we bring it ourselves to a recycling plant that reprocesses them.
Contact Us
978-579-3204
HOURS OF OPERATION
MON-FRI: 9:00a – 4:00p
SAT-SUN: CLOSED
About The Company
Founded as Bayberry Hill Spring Water in 1996 by Thomas and Anne Allen, the company began humbly in the Allens’ garage. With 5‑gallon reusable jugs loaded into the back of their car, they delivered fresh spring water to homes and businesses across north‑central Massachusetts. Word spread quickly, and the company grew one loyal customer at a time.
Nearly three decades later, that small family operation has become a fleet of delivery trucks serving communities across New England. After 29 years of local ownership and dedication to clean water and exceptional service, the torch passed to Brandon, owner of Vermont Valley Spring Water.
Brandon spent 15 years as a master mechanic before following his passion for community-focused service and small business ownership. Today, he leads the company with the same values it was founded on: reliability, honesty, and a commitment to delivering safe, great‑tasting water.
We believe that, together with our customers across north‑central Massachusetts and southern New Hampshire, we can contribute to the global movement to ensure every person has access to clean and safe drinking water.
